Rooleo Star Promo Terms & Conditions

Launched in March 2025, the RooleoStar Promo allows customers to send video recordings to us for use as promotional material on our social media pages.

For every video we receive you will receive one entry into our monthly draw to receive the value of your order back as store credit, basically, you're getting your order free of charge!

ROOLEO LTD VIDEO PROMOTION CONTEST - TERMS AND CONDITIONS

1. ELIGIBILITY
- Participants must be existing Rooleo Ltd customers with a valid order number (beginning with RLS)
- Open to residents of countries where Rooleo Ltd ships to
- Participants under 18 must have parental/guardian consent to enter
- Employees of Rooleo Ltd and their immediate family members are not eligible to participate

2. ENTRY REQUIREMENTS
- Participants must submit a video featuring Rooleo Ltd products
- Video must be emailed to info@rooleo.shop
- Email must include:
  - Valid order number (beginning with RLS)
  - Participant's full name
  - Contact information
- Videos must not contain inappropriate, offensive, or copyrighted content
- Videos must comply with social media platform guidelines

3. CONTENT RIGHTS
- By submitting a video, participants grant Rooleo Ltd unlimited, worldwide rights to use, edit, and share the content across all marketing channels
- Rooleo Ltd may use the content indefinitely without additional compensation
- Participant retains ownership of original content

4. PRIZE
- Winner(s) will receive store credit equal to the value of their qualifying order
- Store credit will be valid for 12 months from issue date
- Store credit is non-transferable and cannot be exchanged for cash

5. SELECTION PROCESS AND CONTENT USE
- The promotion runs monthly, with winners selected at the end of each calendar month
- Important Note: Not all submitted videos will be featured on Rooleo Ltd's social media channels
- All eligible entries will be included in the monthly prize draw, regardless of whether the video is featured on social media
- Winners will be randomly selected from all eligible entries received during the month
- Winners will be notified via email within 5 business days of the monthly drawing
- Rooleo Ltd reserves sole discretion in choosing which videos to feature on social media platforms

6. PRIVACY
- Personal information will be used solely for contest administration
- Video content will be used for Rooleo Ltd marketing purposes
- Participation constitutes agreement to these terms

7. GENERAL CONDITIONS
- Rooleo Ltd reserves the right to:
  - Verify eligibility of winners
  - Modify or cancel the promotion at any time
  - Disqualify entries that violate these terms
- Void where prohibited by law

8. LIMITATION OF LIABILITY
- Rooleo Ltd is not responsible for:
  - Technical failures of any kind
  - Lost, late, or misdirected entries
  - Any injury or damage resulting from participation

9. CONTACT
For questions regarding this promotion, please contact:
Email: info@rooleo.shop